#SS345 @ Surf Song Resort
1BR | 1.0BA | Sleeps 4
1 bedroom 1 bath side view balcony 1 King in bedroom, sofabed in living area. Tropical Decor, 42 & 32 Inch Flat Panel TVs & Newer appliances. Onsite management office by SunHost.
As a SunHost Resorts managed unit, this property will be fully furnished with all kitchen utensils, linen for all beds, extra pillows & sufficient towels for your stay. When staying in a SunHost unit you will also have access to 7 day a week office staff, office services (fax, copy, print boarding passes etc.) We also have maintenance available 7 days a week if you experience any issues at the property and a 24 hour emergency on call person.
- BBQ Facilities
- Full Kitchen
- Hair Dryer
- Master TV
- Non Smoking
- Side Bch View Location
- Standard Type
- Surf Song Resort Area
- Wkly Maid Svc
Reviewed on Monday, July 5, 2010
Condo 345 needed a thorough cleaning. Vent in bathroom was full to overflowing of dust. Bedroom needed a good vaccuming---around bed and corners were full of dust and dirt. Glass door was broken in bedroom and was not fixed during our stay...even though it was reported. Not enough towels and facecloths. We never use the comforters because we feel they are not washed between one check out and out check in. The balcony wasn,t washed. If these things were done before checkin, then a light cleaning would be fine. I feel something needs to be done about that. I remember one year some time ago, I cleaned the whole apt. when I checked in. I should have complained then, but I just couldn't stay in that dirt overnight. Also, the carpett needs to be torn up and replaced with a washable surface.
The location of Surf Song is perfect, and the office staff are always very friendly and courteous. It s pleasure to walk into the office. So my worst complaint is uncleanness.
I have recommended the surf song to many of my friends from Newfoundland and yes they are stayed there and continued to go back until they bought their own condo.
-- Comments from Manager --
Management was astounded to recieve this low review, based mostly it seems on cleaning issues. Please see the previous 6 reviews on this property. Every single review mentions "clean" or "very clean". Browse all other Surf Song and Sunhost reviews and you will see the same thing.
None of these "cleanliness" issues was presented to management during either stay. Occasionally during very busy times, some things are missed. When brought to our attention, they are fixed asap.
Beautiful and Relaxing Vacation
Reviewed on Wednesday, January 21, 2009
We were there Dec 17-29. The condo #345 was very nice, new furniture, very comfortable and very clean. We had a side oceanview, which was good. Being a sun lover I should have thought about renting a front oceanview to enjoy the sun all day on the balcony, as well as a broader oceanview. Beach is very beautiful,pool very clean and quite a few long chairs facing the beach. Price reasonable and personnel very friendly and ready to help. Happy there was an elevator. Would definitely recommend. Location is perfect, across John's Pass Mall where you find lots of souvenir shops, a beautiful store not to miss: Lady in Brass, and lots of restaurants and Ice Cream parlours. Further down the street, went to a Grecko Restaurant: bad choice,it's always empty, felt like owner tries to sell you more and although he advertises cheap prices, it ends up being very expensive and food not that fresh... Ocean was icy cold, but went swimming 3 times. You an also see dolphins jumping out, early morning 7:30am and around 4:30pm. Suggest to rent a car and visit around.