A very comfortable stay on the beach
Reviewed on Wednesday, September 7, 2011
We stayed at Surf Song about 8 years ago and fell in love with the unit, the pool, proximity to the beach, and we love Madeira Beach. This time, we discovered that we still loved it, for the same reasons. Even though the unit was different, it was still homey, comfortable, and spacious. We loved having the two bedrooms and spacious living area, and being able to walk directly onto the beach was fantastic. I would recommend that the kitchen include salt and pepper, cooking spray, and cleanser. I did feel that this unit suffered by being so close to the outdoor seating area on the second floor, because at night, it got pretty loud.
Reviewed on Monday, July 5, 2010
Condo 345 needed a thorough cleaning. Vent in bathroom was full to overflowing of dust. Bedroom needed a good vaccuming---around bed and corners were full of dust and dirt. Glass door was broken in bedroom and was not fixed during our stay...even though it was reported. Not enough towels and facecloths. We never use the comforters because we feel they are not washed between one check out and out check in. The balcony wasn,t washed. If these things were done before checkin, then a light cleaning would be fine. I feel something needs to be done about that. I remember one year some time ago, I cleaned the whole apt. when I checked in. I should have complained then, but I just couldn't stay in that dirt overnight. Also, the carpett needs to be torn up and replaced with a washable surface.
The location of Surf Song is perfect, and the office staff are always very friendly and courteous. It s pleasure to walk into the office. So my worst complaint is uncleanness.
I have recommended the surf song to many of my friends from Newfoundland and yes they are stayed there and continued to go back until they bought their own condo.
-- Comments from Manager --
Management was astounded to recieve this low review, based mostly it seems on cleaning issues. Please see the previous 6 reviews on this property. Every single review mentions "clean" or "very clean". Browse all other Surf Song and Sunhost reviews and you will see the same thing.
None of these "cleanliness" issues was presented to management during either stay. Occasionally during very busy times, some things are missed. When brought to our attention, they are fixed asap.
Boswell Stay at Surf Song Condo 117
Reviewed on Friday, June 25, 2010
We drove from Crawfordsville Indiana arriving on april 3, 2010 in Madeira Beach middle of the afternoon for our spring break vacation, we were able to check in with no problem and everthing was just as I told it would be.This was a last minute brooking, which worked out great. The entire week was very relaxing, clean and be able to walk to jJohn's Pass was a big plus, we have stayed many place's in the Madeira Beach area before because our son had lived just a block away, he has since moved to Seminole, which is right up the road. We will return to the area next year, my wife has reretired now so our vacation time will be a little different not having to come at the same time as everyone else. But our stay was great, nice and clean and we love the area and very relaxing. I am a photograher also and can sent you some photos that I took of your place also. We will come back to your place, so keepup the good work. The only thing that I would change to #117 is to mount the TV somewhere else, to hard to wach in bed. Thanks Joe Boswell
Reviewed on Friday, February 12, 2010
My suggestions are as follows:
Balcony should be cleaned, since the ocean view looks over many a/c units.
The tub area was not cleaned from mold, it needed recaulking and the shower curtain replaced w/ plastic avoiding rusting of the shower hooks. Bathroom window had to be held up with a plastic water bottle to keep the area ventilated. Faucets in the bathroom leaked and needed to be installed with a rubber washer as we had to call for the kitchen faucets to be fixed, because they were leaking onto the pots and pans below. Needs handels on the closet doors and the pocket door very hard to open and shut doors. Finish the baseboards around the condo, was unfinished!!
Lastly I think it wasn't that clean before our arrival, my slippers were very dirty. Although I think your cleaning people were very accomodating to our needs, but prior to our arrival our condo wasn't cleaned very well at all!! No rug at door to capture residue from your shoes, the mattress pad replaced with an all cotton one instead of the
mattress protected type.
Very hard to get in out of the condos because of the construction in front of the building.
-- Comments from Manager --
These comments have come at as a great surprise to the owners of this unit and management. This unit underwent a $20,000 + renovation 12 months prior to this guest and has a great following evidenced by the fact it is 100% occupied Dec thru April, with Jan to April 2011 already booked. Check SunHost other reviews.... 4 + stars from most all travellers......
Reviewed on Tuesday, March 31, 2009
We stayed in #256 the last week of February, 2009. It was clean and had everything we needed. I came prepared with two sets of dishes, bowls, silverware, etc. for eating in the room for breakfast and lunch, but didn't need anything, as the room had everything we needed (4 dishes, 2 bowls, silverware, 4 glasses and coffee mugs). The room was clean and quiet (except for the first night). The people staying there are almost all over 60 years old, but that was fine (we're in our early-mid 50s). Everyone was very friendly (guests and staff). Had a light bulb burn out and it was replaced within an hour. Highly recommend it for people who want clean and nice but not extravagant. We'll be back next year I hope.