Got notified our condo was ready on our arrival date 09-17-24. Got to unit 345 and it had not been touched. Contacted the after hours on-call staff they worked to find us a unit for the night. So we got a place to stay that evening after traveling all day. Got our rented condo 345 the next day. Only issues with that unit was; not adequate toilet paper, kitchen faucet set screw for the handle missing, patio door does not function properly, and the TV instructions did not work. We love Surf Song and have been coming there for years but it seems things are not being addressed with the same concern as they once were.

Got notified our condo was ready on our arrival date 09-17-24. Got to unit 345 and it had not been touched. Contacted the after hours on-call staff they worked to find us a unit for the night. So we got a place to stay that evening after traveling all day. Got our rented condo 345 the next day. Only issues with that unit was; not adequate toilet paper, kitchen faucet set screw for the handle missing, patio door does not function properly, and the TV instructions did not work. We love Surf Song and have been coming there for years but it seems things are not being addressed with the same concern as they once were.

Vacation was great, this place is such a fantastic location with all of John's Pass right across the street and the amazing beach right there! Beautiful pool and a nice quiet place. We stayed in room 345 and the room is great and has everything you need. The patio doors need some work, we could barely get them open enough to get outside on the balcony. And the kitchen faucet was kind of broken. But other than that an amazing a room!!!

Vacation was great, this place is such a fantastic location with all of John's Pass right across the street and the amazing beach right there! Beautiful pool and a nice quiet place. We stayed in room 345 and the room is great and has everything you need. The patio doors need some work, we could barely get them open enough to get outside on the balcony. And the kitchen faucet was kind of broken. But other than that an amazing a room!!!

Cute little condo would come again. The sliding door to the balcony does not open all the way. We had to squeeze in and out the opening which is not acceptable and should be fixed. Other than that it was a nice little rental for our very short trip. Great area walkable to many things.

Cute little condo would come again. The sliding door to the balcony does not open all the way. We had to squeeze in and out the opening which is not acceptable and should be fixed. Other than that it was a nice little rental for our very short trip. Great area walkable to many things.

Very nice

Very nice

We had a great stay at Surt Soung resort in room #345 the room was very clean, great view of the beach and of John’s pass. Room had everything we needed for cooking. Excellent grilling patio. Location was perfect. Bed was comfortable. Management company was great!!!

We had a great stay at Surt Soung resort in room #345 the room was very clean, great view of the beach and of John’s pass. Room had everything we needed for cooking. Excellent grilling patio. Location was perfect. Bed was comfortable. Management company was great!!!

My husband and I are returning guests at Surf Song Resort. We come twice every year. It is our favorite get-a-way!It is always clean, very welcoming,and has a GREAT location!

My husband and I are returning guests at Surf Song Resort. We come twice every year. It is our favorite get-a-way!It is always clean, very welcoming,and has a GREAT location!

My husband and I are returning guests at Surf Song Resort. We come twice every year. It is our favorite get-a-way!It is always clean, very welcoming,and has a GREAT location!

My husband and I are returning guests at Surf Song Resort. We come twice every year. It is our favorite get-a-way!It is always clean, very welcoming,and has a GREAT location!

We have stayed at Surf Song for 9 years and have stayed in unit 345 6 years. We love the furnishings. The customer service from Sun Host is super. We highly recommend Surf Song and Sun Host management.

We have stayed at Surf Song for 9 years and have stayed in unit 345 6 years. We love the furnishings. The customer service from Sun Host is super. We highly recommend Surf Song and Sun Host management.

I always visit Madeira Beach and always use Sun Host. This place was perfect for my little getaway. I would only recommend adding pot holders and aluminum foil.

I always visit Madeira Beach and always use Sun Host. This place was perfect for my little getaway. I would only recommend adding pot holders and aluminum foil.

The unit was nice, no plugs near the bed though to charge my phone. Could use a surge protector to make additional outlets available. The tea pot was very calcified so I could not use it, and the same with the coffee machine. They could be replaced, a Keurig would be nice, all hotels have them. None of the knives cut anything. The decor was nice and so was the view of the Gulf, from the side of the complex. Management was great to deal with. The sink faucet was kind of broken and needs to be fixed. Turning the TV on and off was difficult, had to play around with it. Other than that my vacation was great, will book a different unti for my next stay.

The unit was nice, no plugs near the bed though to charge my phone. Could use a surge protector to make additional outlets available. The tea pot was very calcified so I could not use it, and the same with the coffee machine. They could be replaced, a Keurig would be nice, all hotels have them. None of the knives cut anything. The decor was nice and so was the view of the Gulf, from the side of the complex. Management was great to deal with. The sink faucet was kind of broken and needs to be fixed. Turning the TV on and off was difficult, had to play around with it. Other than that my vacation was great, will book a different unti for my next stay.

Good Experience with no issues. Room was clean & the property was quiet

Good Experience with no issues. Room was clean & the property was quiet

The condo was great it was well stocked and had a beach view. The location couldn’t have been better as well.

The condo was great it was well stocked and had a beach view. The location couldn’t have been better as well.

It was a nice place to stay. The room we had was very nice. I caution people who visit the pool to be careful walking down the stairs into the pool as the steps were extremely slippery and a few people in our group slipped and fell. But overall we enjoyed our stay.

It was a nice place to stay. The room we had was very nice. I caution people who visit the pool to be careful walking down the stairs into the pool as the steps were extremely slippery and a few people in our group slipped and fell. But overall we enjoyed our stay.

It was a nice place to stay. The room we had was very nice. I caution people who visit the pool to be careful walking down the stairs into the pool as the steps were extremely slippery and a few people in our group slipped and fell. But overall we enjoyed our stay.

It was a nice place to stay. The room we had was very nice. I caution people who visit the pool to be careful walking down the stairs into the pool as the steps were extremely slippery and a few people in our group slipped and fell. But overall we enjoyed our stay.

We've been coming to Surf Song for 5 years and continue to love he place and location. The condo is clean and setup well for our stay. The owner is responsive to our needs when we need or find something. The only down side is the grounds company (NOT SUNHOST RESORTS). This new company is terrible, they don't clean, pickup and do general maintenance. They don't even water the plants which are dying.

We've been coming to Surf Song for 5 years and continue to love he place and location. The condo is clean and setup well for our stay. The owner is responsive to our needs when we need or find something. The only down side is the grounds company (NOT SUNHOST RESORTS). This new company is terrible, they don't clean, pickup and do general maintenance. They don't even water the plants which are dying.

It was nice being close to stores and other local restaurants while being right on the beach. The stay was not very clean. The floors were sticky and dirty looking. The bed had a red stain on the quilt on the top. The bathroom was ok. The shower head put out very little to no water possibly due to build up on the head. Our towels were just small hand towels and was not super fun to use after a shower. Kitchen pots and pans were ok. We deiced to eat out due to them not being non stick and making such a mess. Kitchen sink handle was broken and made it difficult to do anything. They had also scheduled pest control to spray in our rental while we were there. The guy was nice but when asking if we needed to move our stuff he just said "I just need to spray behind the bed so you all don't get bit at night". I didn't see a single bug in the place while there but was very unsettling to hear and was odd he didn't spray the rest of the place or have him come in before we check in.

Overall its at a good location. If you don't mind leaving everything in your suit case so it doesn't get dirty and give up the comfort of normal towels and the ability to make food in your rental then it may work for you. As for me, I was not impressed and will be looking else where for our next vacation.

It was nice being close to stores and other local restaurants while being right on the beach. The stay was not very clean. The floors were sticky and dirty looking. The bed had a red stain on the quilt on the top. The bathroom was ok. The shower head put out very little to no water possibly due to build up on the head. Our towels were just small hand towels and was not super fun to use after a shower. Kitchen pots and pans were ok. We deiced to eat out due to them not being non stick and making such a mess. Kitchen sink handle was broken and made it difficult to do anything. They had also scheduled pest control to spray in our rental while we were there. The guy was nice but when asking if we needed to move our stuff he just said "I just need to spray behind the bed so you all don't get bit at night". I didn't see a single bug in the place while there but was very unsettling to hear and was odd he didn't spray the rest of the place or have him come in before we check in.<br/><br/>Overall its at a good location. If you don't mind leaving everything in your suit case so it doesn't get dirty and give up the comfort of normal towels and the ability to make food in your rental then it may work for you. As for me, I was not impressed and will be looking else where for our next vacation.

after a few initial hiccups by Sunhost sending e-mails by persons name, and not by Sunhost title caused a delay in obtaining the keys to the apartment as ma late entry. fortunately a guest resolved the situation

after a few initial hiccups by Sunhost sending e-mails by persons name, and not by Sunhost title caused a delay in obtaining the keys to the apartment as ma late entry. fortunately a guest resolved the situation

The short time we had prior to evacuation due to IAN was very nice but 3 nights(1 1/2 day was way to short, checkin was a breeze , the beach was great the room and balcony were very nice and clean, easy walk to Johns pass, we'll now see how well the insurance through redsky turns out, seems like they keep wanting more info, maybe they should watch the news once in a while, we will be back

The short time we had prior to evacuation due to IAN was very nice but 3 nights(1 1/2 day was way to short, checkin was a breeze , the beach was great the room and balcony were very nice and clean, easy walk to Johns pass, we'll now see how well the insurance through redsky turns out, seems like they keep wanting more info, maybe they should watch the news once in a while, we will be back

We brought our 11⁄2 year old son to Florida for his first vacation. My husband and I loved the quaint atmosphere of this resort. It is not over the top fancy, but the unit was extremely clean and as nice as the photos! We love the small resort atmosphere much more than a huge complex. Our air conditioner lost power on the roof the 2nd day of our trip and they had someone there to repair it within the hour and were super nice and professional with us. These things will happen obviously with the heat a humidity, and we felt the management staff went above and beyond to remedy the situation as soon as we called to alert them of the issue. Good parking, clean pool and beach, and nice furniture in the room. It was a little tight with the pack and play in the room since we opted for a 1 bedroom, but we didn't want him in the common spaces since he goes to bed early, and we made it work just fine. Would rent again and will definitely stay with Surf Song again as well.

We brought our 11&#x2044;2 year old son to Florida for his first vacation. My husband and I loved the quaint atmosphere of this resort. It is not over the top fancy, but the unit was extremely clean and as nice as the photos! We love the small resort atmosphere much more than a huge complex. Our air conditioner lost power on the roof the 2nd day of our trip and they had someone there to repair it within the hour and were super nice and professional with us. These things will happen obviously with the heat a humidity, and we felt the management staff went above and beyond to remedy the situation as soon as we called to alert them of the issue. Good parking, clean pool and beach, and nice furniture in the room. It was a little tight with the pack and play in the room since we opted for a 1 bedroom, but we didn't want him in the common spaces since he goes to bed early, and we made it work just fine. Would rent again and will definitely stay with Surf Song again as well.

Great place, with lots of return customers, and I can see why!! We really enjoyed our first vacation in the area. Once they fix the shower's water pressure, it will be absolutely perfect!! :)

Great place, with lots of return customers, and I can see why!! We really enjoyed our first vacation in the area. Once they fix the shower's water pressure, it will be absolutely perfect!! :)

Our condo was older, but well maintained and very clean. We loved the balcony to sit and watch the surf. We had 2 maintenance issues when we arrived and they were resolved within an hour by a very prompt and friendly fellow.

Our condo was older, but well maintained and very clean. We loved the balcony to sit and watch the surf. We had 2 maintenance issues when we arrived and they were resolved within an hour by a very prompt and friendly fellow.

Unfortunately, while we booked a stay here several months ago for the month of January, 2022, my husband had a medical emergency late December and we were unable to travel. I called to explain my situation and all I got was "You should of bought Travel Insurance.". So a word of warning for anyone wanting to stay in a SunHost Resort, they are extremely strict with their policy for canceling. Would not budge, no refund, no partial refund, no credit to stay another time, nothing. They said it was too late to find other renters and that was that.

Unfortunately, while we booked a stay here several months ago for the month of January, 2022, my husband had a medical emergency late December and we were unable to travel. I called to explain my situation and all I got was "You should of bought Travel Insurance.". So a word of warning for anyone wanting to stay in a SunHost Resort, they are extremely strict with their policy for canceling. Would not budge, no refund, no partial refund, no credit to stay another time, nothing. They said it was too late to find other renters and that was that.

The room, the beach, and the folks staying at Surf Song were all just right for a few day getaway!

The room, the beach, and the folks staying at Surf Song were all just right for a few day getaway!

#345 at Surf Song was clean and well decorated. The furnishings were comfortable and we could see the Gulf while sitting in the living area. Also, a bonus was the parking spot was under cover which was helpful when it was raining.

#345 at Surf Song was clean and well decorated. The furnishings were comfortable and we could see the Gulf while sitting in the living area. Also, a bonus was the parking spot was under cover which was helpful when it was raining.

We’ve stayed at Surf Song for about 10 yrs. #345 was very nice. We’ve always needed 2 bedrooms but this trip only needed 1 & glad we chose this unit. We’ll be back.

We&#x2019;ve stayed at Surf Song for about 10 yrs. #345 was very nice. We&#x2019;ve always needed 2 bedrooms but this trip only needed 1 & glad we chose this unit. We&#x2019;ll be back.

This was probably our 7th or 8th stay at Surf Song, so obviously we love the resort! We enjoy the pool which was heated and comfortable even tho the early part of our stay was wind and cooler. We always meet an eclectic and friendly group of fellow travelers. The unit itself is beautiful. Love the new tile wood plank looking flooring and the cool beachy decor. The bed is so comfortable and supportive tho soft. The kitchen is well equipped. Cooked all of our dinners (they have well maintained gas grills insight that are spotless). Loved relaxing in the balcony with an ocean view, people watching the foot traffic from Johns Pass and the public parking lot, enjoying a cocktail and listening to live music in a very covid safe way from a bar across the street. Will be back!!

This was probably our 7th or 8th stay at Surf Song, so obviously we love the resort! We enjoy the pool which was heated and comfortable even tho the early part of our stay was wind and cooler. We always meet an eclectic and friendly group of fellow travelers. The unit itself is beautiful. Love the new tile wood plank looking flooring and the cool beachy decor. The bed is so comfortable and supportive tho soft. The kitchen is well equipped. Cooked all of our dinners (they have well maintained gas grills insight that are spotless). Loved relaxing in the balcony with an ocean view, people watching the foot traffic from Johns Pass and the public parking lot, enjoying a cocktail and listening to live music in a very covid safe way from a bar across the street. Will be back!!

We really enjoyed our stay. It was so close to John's Pass with lots of shops, restaurants, and activities like jet ski's, fishing, etc. The access to the beach was spot on. We would definitely come back.

We really enjoyed our stay. It was so close to John's Pass with lots of shops, restaurants, and activities like jet ski's, fishing, etc. The access to the beach was spot on. We would definitely come back.

First time stay and hope to return soon. Office staff was great and made us feel at home.

First time stay and hope to return soon. Office staff was great and made us feel at home.

great value for beach location. Apartment was clean and included basic supplies for our stay. We enjoyed walking to restaurants and shops.

great value for beach location. Apartment was clean and included basic supplies for our stay. We enjoyed walking to restaurants and shops.

I love Surf Song and this is one of the best units I have rented. It was beautifully decorated, comfortable bed, sofa, table, stocked kitchen. My mom and our family have been coming for years. We love how you can just walk to anything you need!

I love Surf Song and this is one of the best units I have rented. It was beautifully decorated, comfortable bed, sofa, table, stocked kitchen. My mom and our family have been coming for years. We love how you can just walk to anything you need!